Who We Are
Foundry Collective ("we", "us", "our") is an AI consultancy based in Melbourne, Australia, specialising in done-for-you automation systems for beauty businesses. We are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Our contact email is hello@foundry-au.com.au.
What Information We Collect
We may collect the following types of personal information:
- Your name and business name
- Email address and phone number
- Information you provide through our booking form or quiz
- Payment information processed securely through Stripe (we do not store card details)
- Website usage data such as pages visited, time on site, and referral source
How We Collect Information
We collect personal information directly from you when you:
- Submit our booking or contact form
- Complete our AI Readiness Quiz
- Purchase a service through our Stripe payment links
- Email us or communicate with us directly
- Visit our website (via standard web analytics)
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide our services
- Process payments and manage bookings
- Send you relevant information about our services (only if you've opted in or made an enquiry)
- Improve our website and service offerings
- Comply with legal and regulatory obligations
We will not use your personal information for purposes other than those outlined above without your consent.
How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Our website is served over HTTPS. Payment processing is handled by Stripe, which is PCI-DSS compliant. Form submissions are processed through Formspree, which uses encrypted transmission.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Disclosure to Third Parties
We do not sell, rent, or trade your personal information. We may share your information with:
- Stripe — for secure payment processing
- Formspree — for form submission handling
- Email service providers — for sending communications you have requested
All third-party providers we use are required to handle your data securely and in accordance with applicable privacy laws.
Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please email us at hello@foundry-au.com.au.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. We do not use cookies to collect personally identifiable information without your consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Complaints
If you believe we have breached the Australian Privacy Principles or have a concern about how we have handled your personal information, please contact us at hello@foundry-au.com.au. We will investigate and respond to your complaint within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.