Agreement to Terms
By accessing or using the Foundry Collective website at foundry-au.com.au ("the Site") or purchasing any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site or our services.
Foundry Collective is operated from Melbourne, Australia. These terms are governed by the laws of the State of Victoria, Australia.
Our Services
Foundry Collective provides AI consulting and automation services for beauty businesses, including but not limited to:
- AI strategy sessions and roadmaps
- Booking and sales automation audits
- Client nurture system setup and implementation
- Custom automation system builds
Service descriptions on the Site are provided for general information. Specific deliverables, timelines, and scope will be agreed upon before work commences.
Payments and Pricing
All prices listed on the Site are in Australian Dollars (AUD) and are inclusive of GST where applicable. Payments are processed securely through Stripe. By making a payment, you agree to Stripe's terms of service.
Deposits are non-refundable unless otherwise stated. For services requiring a deposit, the remaining balance will be agreed upon before work begins.
Refund Policy
If you are not satisfied with a service, please contact us within 7 days of delivery at hello@foundry-au.com.au. We will work with you to resolve any concerns. Refunds are assessed on a case-by-case basis at our discretion.
Refunds do not apply where the full agreed scope of work has been delivered and accepted.
Booking and Cancellation
When you submit a booking request through our Site, it is a request for a consultation — not a binding commitment until confirmed by us. We reserve the right to decline any booking request.
If you need to cancel or reschedule a confirmed session, please provide at least 24 hours' notice. Cancellations with less than 24 hours' notice may forfeit the session fee.
Intellectual Property
All content on the Site — including text, graphics, design, and downloadable resources — is owned by Foundry Collective and protected by Australian copyright law. You may not reproduce, distribute, or use our content for commercial purposes without written permission.
Any custom systems, automations, or deliverables created for you as part of a paid engagement become your property upon full payment, unless otherwise agreed in writing.
Limitation of Liability
Foundry Collective provides automation and consulting services in good faith. However, we do not guarantee specific business outcomes such as revenue increases, booking volumes, or client retention rates. Results depend on many factors outside our control.
To the maximum extent permitted by Australian Consumer Law, our liability for any claim arising from our services is limited to the amount you paid for the relevant service.
Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law that cannot be excluded by agreement.
Use of the Site
You agree to use the Site lawfully and not to:
- Attempt to gain unauthorised access to the Site or its systems
- Use the Site to transmit harmful or malicious content
- Reproduce or scrape content from the Site without permission
- Use the Site in any way that could damage or impair its availability
Third-Party Services
Our Site may contain links to third-party websites or services (such as Stripe for payments). We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk and subject to their terms.
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.
Contact
If you have questions about these Terms of Service, please contact us at hello@foundry-au.com.au.